Where do you ship from?
All or products are shipped from multiple Distribution Centers throughout the United States.
How much do you charge for shipping?
All our products are shipped free of charge to you in the lower 48 states.
I placed an order today. When will my new items arrive?
Processing lead time varies depending on the item and is generally between 1-3 days.
From the moment your order has been SHIPPED it can take 2-7 business days for Parcel orders to arrive to you within the United States and can take up to approximately 21 days for LTL (less-than-truckload) orders to be delivered.
We will do the best we can to get your products out the door as quickly as possible and provide you tracking info but please note we are somewhat at the mercy of the carriers once they have left our facilities.
How can I track my delivery?
As soon as your package is picked up by the delivery service, we will send you your tracking info. by email. You can use our tracking page to track your shipment.
I'm not going to be in the delivery location on delivery day. Do I have to sign for my package?
Parcel orders via FedEx, UPS and USPS are usually delivered without a signature. However, LTL/White Glove Delivery do require a designated date and signature for delivery.
How are LTL shipments delivery arranged?
When we ship out an order, we will indicate the carrier name along with the shipment confirmation via email. Several days before the expected delivery, the carrier will call you to schedule an appointment. Please setup a day and time that works best for you.